"I talked to a group of Franchisees earlier this week and one of them provided really positive feedback about Lewer. He told the group that he had requested information on benefits through Lewer and the next morning had a very thorough e-mail waiting for him offering a great variety of coverage. He also said that you guys did not do a hard sell job on him which he appreciated. Thought I would share the great feedback. Thanks for working so well with our Franchisees. Word of mouth spreads quicker than any other form of communication around here."